Location: Owensboro, KY 42301
Employment Type: Part-Time
Pay: $18.50 per hour
Schedule: Saturday & Sunday | 6:00 AM - 2:00 PM
 

Position Overview

Citadel Security USA is seeking a dependable Unarmed Security Officer to provide professional coverage during weekend day shifts in Owensboro, KY. This position combines security monitoring with front-facing support, requiring strong communication skills, attention to detail, and a professional approach when assisting visitors, contractors, and authorized personnel.

The officer will serve as an important point of contact throughout the shift by managing incoming calls, supporting check-in procedures, monitoring security systems, and helping address routine client needs.
 

Key Responsibilities

• Maintain a professional and attentive security presence throughout the assigned area.
• Answer incoming telephone calls and direct inquiries to the appropriate person or department.
• Assist with the arrival and check-in of guests, contractors, and other authorized visitors.
• Verify or document visitor information in accordance with established procedures.
• Monitor CCTV systems and remain alert for unusual activity or security concerns.
• Monitor fire alarm notifications and promptly communicate alerts to the appropriate party.
• Route calls, alerts, and requests to the appropriate personnel based on established procedures.
• Assist with lost or misplaced access badges and communicate badge-related concerns to authorized client personnel.
• Respond professionally to questions and routine requests from visitors and authorized personnel.
• Observe assigned areas for potential safety or security concerns and report issues promptly.
• Maintain accurate logs, records, and other required documentation.
• Follow post orders, company procedures, and assignment-specific instructions.
• Protect confidential information and exercise sound judgment when handling visitor or operational information.
• Communicate important shift information clearly to supervisors and authorized personnel.
   

Required Qualifications

• Must be 21 years of age or older.
• Previous security, customer service, reception, access control, or related experience is helpful.
• Strong verbal communication and interpersonal skills.
• Professional and courteous demeanor when interacting with the public.
• Ability to remain alert while monitoring CCTV and other security systems.
• Ability to accurately follow procedures and route calls or notifications to the appropriate party.
• Strong attention to detail.
• Ability to remain calm and professional when handling questions or unexpected situations.
• Reliable attendance and punctuality.
• Ability to work independently while maintaining communication with supervisors and authorized personnel.
• Must successfully complete required background and employment screening.
   

Preferred Qualifications

• Experience monitoring CCTV or other electronic security systems.
• Familiarity with visitor check-in or access-control procedures.
• Experience answering multi-purpose business telephone lines.
• Experience working with contractors, visitors, customers, or other members of the public.
• Previous experience handling access badges or credentials.
• Familiarity with incident logs, activity reports, or computerized documentation systems.
• Basic computer proficiency.
   

Equal Opportunity Employer
Citadel Security USA is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.