Location: Montrose, CO 81401
Employment Type: Full-Time
Pay: $21.60 per hour
Schedule: Wednesday, Thursday, and Saturday | 12:00 PM - 12:00 AM (May Change in future per Requirement)
 

Position Overview

Citadel Security USA is seeking a dependable and observant Unarmed Security Officer to help maintain a safe, orderly, and welcoming environment. This position requires someone who can recognize potential concerns, communicate professionally, respond calmly to challenging situations, and follow established procedures.

The ideal candidate will balance security responsibilities with courteous customer service while maintaining accurate records and responding promptly to incidents. This is an unarmed position focused on prevention, awareness, de-escalation, and appropriate incident response.
 

What You Will Do

• Conduct routine foot patrols to identify suspicious activity, unauthorized access, safety concerns, and unusual conditions.
• Observe surveillance cameras, alarms, and access control systems to help identify potential security issues.
• Verify identification, issue visitor badges when authorized, and maintain accurate records of entries and exits.
• Respond promptly and professionally to disturbances, emergencies, suspicious behavior, and other reported incidents.
• Use sound judgment, clear communication, and de-escalation techniques to help manage difficult interactions.
• Prepare thorough, accurate reports documenting daily activities, unusual observations, incidents, and actions taken.
• Assist visitors, employees, and other individuals by providing directions, answering appropriate questions, and offering professional support.
• Follow assigned post orders, property rules, company procedures, and applicable security protocols.
• Communicate relevant concerns and incident updates to supervisors and other authorized personnel.
• Remain alert throughout the shift and help maintain a secure, respectful, and well-organized environment.
• Cooperate with emergency responders and follow established emergency procedures when needed.
• Maintain professional conduct, confidentiality, and a service-oriented approach while on duty.
   

Required Qualifications

• Must be at least 21 years of age.
• High school diploma or GED.
• Ability to provide credible professional references.
• Must provide the documentation required to complete Form I-9 and establish eligibility to work in the United States.
• Ability to pass a background check and any assignment-required screening, including drug screening.
• Willingness to comply with applicable vaccination requirements for the assignment, subject to applicable law and any approved accommodations.
• Strong observation, communication, and problem-solving skills.
• Ability to remain composed and professional during stressful or unexpected situations.
• Ability to follow written instructions, enforce established rules, and complete accurate reports.
• Dependability and willingness to work the assigned schedule.
   

Preferred Qualifications

• Previous experience in security, military service, emergency medical services (EMS), healthcare, or law enforcement.
• Current CPR and First Aid certifications, or willingness to obtain them within the required timeframe if needed.
• Training or experience in crisis intervention, conflict resolution, de-escalation, crowd management, or fire safety.
• Experience monitoring surveillance equipment, managing access control, or documenting incidents.
• Ability to communicate effectively with people from diverse backgrounds.
   

Equal Opportunity Employer
Citadel Security USA is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.