Location: Denver, CO 80601
Employment Type: Event Staff
Compensation: Up to $21.00 per hour
Schedule: Event-Based | Hours Vary by Assignment

Join Our Event Operations Team

Citadel Security USA is seeking dependable and service oriented Unarmed Event Security Officers to support public events, cultural venues, and community facilities throughout the Denver metropolitan area. Every assignment offers a unique environment, providing opportunities to work with diverse audiences while helping maintain a safe and welcoming atmosphere.
Assignments may include indoor and outdoor venues where professionalism, strong communication, and situational awareness are essential.

Potential Assignment Locations

Security Officers may be scheduled at locations including:

• Adams County
• Denver Museum
• Libraries throughout the Denver metro area
• Additional event venues as operational needs require

Key Responsibilities

Event & Facility Security

• Perform scheduled interior and exterior foot patrols
• Monitor assigned areas for safety concerns or unusual activity
• Maintain a visible security presence throughout the event or facility
• Help protect guests, employees, vendors, and client property
• Observe entrances, exits, gathering areas, and restricted locations

Customer Service

• Welcome visitors in a courteous and professional manner
• Provide directions and general assistance when appropriate
• Answer routine questions while supporting a positive guest experience
• Communicate respectfully with attendees, staff, contractors, and event personnel

Incident Response

• Address minor disturbances using effective verbal communication
• Utilize conflict resolution and de-escalation techniques when appropriate
• Notify supervisors of security concerns, emergencies, or policy violations
• Assist with emergency procedures in accordance with site guidelines

Documentation

• Complete daily activity reports before the end of each shift
• Prepare accurate incident reports when required
• Record observations and significant events using company reporting procedures
• Maintain complete and professional documentation

Minimum Qualifications

• Must be at least 18 years of age
• Strong customer service and interpersonal skills
• Professional verbal and written communication abilities
• Ability to remain attentive in busy public environments
• Dependable attendance and punctuality
• Ability to walk and stand for extended periods
• Comfortable working independently and as part of a team

Preferred Qualifications

• Previous experience in event security, customer service, hospitality, or public safety
• Experience working at festivals, museums, fairs, libraries, sporting events, or community venues
• Strong observation and conflict resolution skills
• Experience preparing incident reports or activity documentation

Work Environment

• Assignments may be indoors or outdoors
• Regular interaction with members of the public
• Frequent walking and standing throughout the shift
• Evening, weekends, holidays, and special event schedules may be available
• Work locations and hours vary based on event calendars and client needs

Why Join Citadel Security USA?

Eligible team members may receive benefits in accordance with company policy, including:

• Competitive hourly pay
• Paid training and orientation
• Company issued uniforms
• Flexible event-based scheduling
• Opportunities to gain experience at a variety of venues
• Career advancement opportunities within a growing organization

Equal Opportunity Employer
Citadel Security USA is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.